Millenia Aero Corp.
Effective date: September 8, 2026
These terms cover the website at milleniaaero.com and the way a quote becomes a booked shipment.
Millenia Aero Corp. (“Millenia Aero,” “we,” “us”) is a family-operated expedited carrier. We move time-critical freight by ground and by air in the United States and Canada. Address: 5757 W. Century Blvd., Suite 700-5M, Los Angeles, CA 90045. Telephone: 650-491-0007.
Two documents control a booked load: the rate confirmation and the bill of lading or air waybill. These website terms fill gaps. If they fight the rate confirmation or the bill on the haul itself, the rate confirmation and the bill win.
Using the site, sending a quote request, or tendering freight is how you accept these terms. If you cannot live with them, do not book.
1. Who may use the site
The site and the freight service are for adults, 18 or older, and for companies acting through an adult with authority. We do not open accounts for children.
What you type has to be true. A wrong dock address, a missed appointment window, or a commodity description that hides a hazard is on the person who typed it. Extra miles, a wasted pickup, or a refused delivery that follows that mistake are billable.
2. Privacy
The Privacy Policy dated September 8, 2026, posted at https://www.milleniaaero.com/privacy-policy/, is part of these terms. We do not sell personal information. We do not use a shipment file to advertise. Access inside the office is limited to the people working the load, the invoice, or a claim.
Booking a shipment means we will hold names, phone numbers, and addresses for origin and destination. That is how a truck or a cartage agent finds a door. Card numbers go to Square. Close a website account through the form at https://www.milleniaaero.com/contact-us/ with “Close Account” as the first line. Closing the account does not erase a shipment file we still have a legal duty to keep.
3. Quotes and booking
A rate on the site or given by dispatch is an offer on the facts you gave us. It is not a truck already running. Transit times are estimates. Weather, a closed airport freight counter, traffic, and a shipper who is not ready all move the clock.
A booking exists when we send a rate confirmation and you accept it in writing, or when you tell dispatch to roll and we assign equipment. After that, it is a contracted shipment.
We can decline a quote or a booking if the freight is not something we handle, if the facts look wrong, or if we suspect fraud. We will say so.
An obvious website error — a cross-country dedicated run priced like a local van — can be corrected before dispatch. You may cancel that booking at no charge. We will not hold you to a price that was clearly broken.
4. The freight
Tell us what is moving.
- Pieces, weight, dimensions, stackability.
- Liftgate, inside delivery, residential delivery, white glove, or a team, if any of those are required.
- Appointment windows.
- Whether the goods are used, fragile, oversized, temperature-sensitive, or high value.
- Whether anything is hazardous, restricted, or needs a permit. Undeclared hazardous material is not accepted.
- For air: whether the shipment meets airline acceptance rules, including those that apply to lithium batteries, perfume, and other common problem items.
If what arrives at pickup does not match what was booked, we can reprice, wait for instructions, or refuse the pickup. Detention and a dry run are billable when the mismatch is yours.
5. Payment
Unless a signed credit application says otherwise, charges are due as stated on the invoice or the rate confirmation. We take cards through Square. Approved accounts are invoiced.
You must have the right to use the card or the credit line you tender. A declined card is not a reason to hold us liable for a late pickup.
A late charge appears only if it was disclosed on the invoice or in a credit application you signed. We do not add a fee that was never mentioned.
We do not store full card numbers. Square does. A credit application lets us call the bank and trade references you listed, to decide whether to extend terms. That is the only use.
6. Cancellation
Call dispatch. A form on the website is not a substitute for reaching the person who assigned the truck or the airline space.
- Before equipment is assigned: no charge.
- After assignment but before pickup: we may bill the empty miles or the airline-space cost actually incurred. Ask and we will show the number. We will not invent a penalty larger than that cost.
- After pickup: ordinary freight charges apply. A reconsignment or a return is a new set of miles.
If we cancel because we cannot cover the load, you do not owe a cancellation fee. Prepaid money for that shipment is returned by the same method you paid, and in any event within 14 days.
Freight that has moved is a delivery, a reconsignment, or a claim. It is not a store return.
7. Texts, tracking, and dispatch notes
If you gave us a mobile number on a quote, a booking, or the contact form, we may text about that matter. Reply STOP to cut non-essential texts to that number. A live load may still require a phone call. Reply HELP or call 650-491-0007. We do not sell the number and we do not text for a third party’s campaign.
Tracked service shows location or air status while the freight is moving. Live tracking stops at delivery. Status messages about a load you booked are part of the work, not a newsletter.
Dispatch notes, and a recorded call if one is recorded, stay in the load file. They are used to run the shipment and to sort out what was said. They are not a product we sell.
An EDI or API hookup is something you ask for. You are responsible for your side of that connection.
8. Delivery and claims
Interstate motor carriage in the United States is governed by federal law, including the Carmack Amendment, except where a lawful written agreement says otherwise. Air movements follow the air waybill and the rules that apply to that airline or forwarder. The bill of lading or air waybill is the contract of carriage. If a sentence on this website fights that document on cargo liability, the bill wins.
Note exceptions at delivery. Photograph freight that looks wrong. A clean delivery receipt makes a later shortage claim harder.
File a cargo claim in writing. Include the pro number, bill of lading number, or air-waybill number, a description of the loss, and the amount claimed. Do it promptly. On a typical motor claim under Carmack, the claim must be filed within nine months of delivery or of the date delivery should have occurred. Air claims often have a shorter written-notice period on the waybill — sometimes measured in days. Read the bill. Missing the date can end the claim. We will not hide a deadline. We also cannot revive a time bar after it has run.
Cargo insurance you buy through us, if you buy it, is a separate contract. It is not the same thing as carrier liability.
We are not liable for delay caused by weather, a closed airport, a road closure, a consignee who will not receive, customs, or other events outside our control. We are responsible for handling the shipment we accepted with ordinary care.
9. Accounts
Keep a password to yourself. Tell us if you think it leaked. Bookings made under your login are yours until you tell us and we have had a reasonable chance to shut the login off.
We may close an account that is used for fraud, abuse of staff, scraping, or interference with other customers. Short of that, you get notice and a chance to respond. You may close the account yourself under section 2. Closing it does not cancel charges on a hauled load or a claim already opened.
10. Use of the site
Do not use the site to break the law, to probe the servers, to harvest addresses, to post someone else’s personal information, or to impersonate a customer, a driver, or Millenia Aero. We can block an address that is doing those things.
A quote request and a shipping instruction are not a public post. We do not take a license to display them to other visitors.
11. Names, text, and suggestions
The site design and the Millenia Aero name are ours. Print a rate confirmation or a tracking page for your file. Do not copy the site to run a look-alike.
You keep your rights in the shipment information you give us. You grant a limited right to use that information to quote, haul, track, invoice, and handle claims on that shipment. The license ends when we no longer have a lawful reason to keep the file.
If you send a suggestion, we may use the idea in the operation. We do not owe a royalty. You are not assigning every intellectual-property right you own, and we will not put your name next to the idea unless you say we may.
Copyright notices
Send a DMCA notice that meets 17 U.S.C. § 512(c)(3) through https://www.milleniaaero.com/contact-us/, with “Copyright Notice” as the first line. Include:
- Your signature.
- The work you own and the address on our site where the copy sits.
- Your address and phone number.
- A good-faith statement that the use is not authorized.
- A statement under penalty of perjury that the notice is accurate and that you are the owner or the owner’s agent.
We will take down material that does not belong there. A false notice can create liability for the sender. That is the statute.
12. Other sites
Square’s card page is Square’s. IntelliApp’s driver form is IntelliApp’s. An airline portal is the airline’s. We do not control those pages.
13. The website going down
The public site can fail. A hosting outage does not cancel a truck that is already rolling or a flight that is already booked. Call 650-491-0007 if the site is dead and the load is live.
Do not put a card number in an ordinary web form that is not the payment page, and do not read a card number to an unsolicited caller.
14. Liability for the website, not the freight
Section 8 covers cargo. This section covers the website.
We are not liable for lost profits or other indirect loss arising from use of the website, a quote that was never accepted, or a login problem. Some states do not allow that limit. In those states it goes only as far as the law allows.
For website-related claims that proceed, our liability is capped at the greater of (a) what you paid us for website-related services in the three months before the claim or (b) two hundred fifty dollars. That cap does not apply to cargo claims. It does not apply to a claim that we sold or advertised with personal information in violation of the Privacy Policy. It does not apply to our own fraud or willful misconduct.
A right a statute says you cannot waive is not waived.
15. Sanctions
You confirm you are not on a United States prohibited-parties list and that you are not asking us to move freight to a destination United States law forbids. If that changes, tell us before the next booking.
16. Government and non-U.S. users
A United States federal end user is buying a commercial item under 48 C.F.R. § 2.101 as to the website. The haul itself is a transportation service under the rate confirmation and the bill.
If a mandatory consumer rule in your home country cannot be varied by contract, that rule still applies to you. The rest of these terms apply to the extent they can.
17. Disputes
Call first. Dispatch solves most load problems. Billing solves most invoice problems. 650-491-0007, or the form at https://www.milleniaaero.com/contact-us/.
If that fails, website disputes are heard in the state or federal courts sitting in Los Angeles County, California, unless a statute requires another forum. California law governs these website terms. Federal transportation law, and the air waybill where air is involved, govern the haul.
There is no forced-arbitration clause in these terms. You can go to court. Either of us may still seek an injunction if the other is misusing a name, a login, or a customer file.
18. Changes
A clarification gets a new date at the top. A material change — a new fee that was not disclosed, a cargo limit that undercuts a bill of lading, a new right to sell personal information, or a new arbitration clause — will be posted at least 30 days before it applies to new bookings.
A change does not rewrite a rate confirmation already accepted.
If you do not accept a material change, stop using the site and do not book the next load.
19. Loose ends
If a court strikes one sentence, the rest remains. Failing to enforce a sentence once is not a waiver the next time. These terms, the Privacy Policy, the rate confirmation, and the bill of lading or air waybill are the agreement. A remark on a sales call does not replace them unless it is written into the rate confirmation. If we publish a translation, English controls. Headings are labels, not arguments.
20. How to reach us
Millenia Aero Corp.
5757 W. Century Blvd., Suite 700-5M
Los Angeles, CA 90045
Telephone: 650-491-0007
https://www.milleniaaero.com/contact-us/
Put Privacy Request, Close Account, or Copyright Notice on the first line of the form so the message is routed correctly. A cargo claim goes in writing with the pro number, bill of lading number, or air-waybill number.